CUSTOMER-PA
YOUR BRAND IS WHAT YOUR CUSTOMERS THINK ABOUT IT, AND NOT WHAT YOU THINK IT IS. OUTSTANDING WORKFORCEWhether you call them customers, guests, patients, patrons, riders, fans or clients, CUSTOMER-PA can create a program to measure their experience interacting with your brand. CUSTOMER-PA evaluation or audit is completed by our Read More ...
MYSTERY SHOPPER VISITS
HOW MYSTERY VISITS WORK.Mystery Shopping is a well-known method of customer research. Leverage CUSTOMER-PA experience that has taken this tried and true method to new levels to evaluate your customers’ experiences. Using calls, clicks or visits our global workforce of evaluators follow predefined scenarios. Evaluators record their experience at various Read More ...
BUSINESS SERVICES
CUSTOMER SURVEYSINSTANT RESULTS. UNLIMITED FEEDBACK.Customer Satisfaction (CSAT) Surveys provide you instant results, unlimited feedback, and allow for customer incentives in exchange for completing surveys. These surveys are cost-effective and user friendly. Surveys can be conducted via mobile or computer, with QR codes or kiosk links. CUSTOMER INTERVIEWS UNBIASED IMMEDIATE FEEDBACK. Read More ...